Case Study: Emptor | DiDi
How ride-hailing giant, DiDi, earned passenger confidence using Emptor’s technology
Case Study: Emptor | DiDi
How ride-hailing giant, DiDi,
earned passenger confidence
using Emptor’s technology
Minutes
Turnaround time
Company
DiDi is a mobility technology platform. It offers a wide range of app-based services across Asia Pacific, Latin America, Africa and Russia.
Headquarters
Haidian District, Beijing
Industry
Ridesharing
Key integration used
API
The challenge
Beginning in 2018, DiDi, the Chinese ride-hailing giant, was scoping out the Latin American market to establish its presence in the region. DiDi was aiming to strategically onboard a high volume of drivers while maintaining superior standards of safety.
Moreover, DiDi was adamant about finding a partner with extensive market knowledge to handle their driver background check process. In order to grow their network and business, the team needed to scale quickly and across several countries. Due to a pre-existing relationship with Emptor, the DiDi team was aware of Emptor’s high-quality results and level of services.
Company
DiDi is a mobility technology platform. It offers a wide range of app-based services across Asia Pacific, Latin America, Africa and Russia.
Headquarters
Haidian District, Beijing
Industry
Ridesharing
Key Integration used
API
The challenge
Beginning in 2018, DiDi, the Chinese ride-hailing giant, was scoping out the Latin American market to establish its presence in the region. DiDi was aiming to strategically onboard a high volume of drivers while maintaining superior standards of safety.
Moreover, DiDi was adamant about finding a partner with extensive market knowledge to handle their driver background check process. In order to grow their network and business, the team needed to scale quickly and across several countries. Due to a pre-existing relationship with Emptor, the DiDi team was aware of Emptor’s high-quality results and level of services.
The solution
Emptor’s platform, designed to help teams scale efficiently, is exactly what Kavak was looking for. Emptor’s challenge was to successfully integrate with Greenhouse and build a smooth flow that would benefit candidates and the Kavak recruiting team alike.
Within a few weeks Emptor’s API was connected to Greenhouse, allowing Kavak to run an automated verification for each candidate who applied to a position online. The result of the background check was automatically updated in the candidate’s profile, allowing the Kavak team to quickly view and progress candidates accordingly.
How the partnership evolved
The relationship with Emptor was instrumental in allowing DiDi to have an efficient, organized, and above all, safe launch in Mexico. Emptor’s automated background check and risk validation platform reduced DiDi’s background check turnaround time to just a few minutes, allowing the team to onboard drivers in record time.
With Emptor as a trusted partner, DiDi’s operations scaled quickly. Soon after their success in Mexico, DiDi began expanding and verifying candidates across the region. Today, Latin America is DiDi’s biggest market outside of China, operating in several countries and performing thousands of background checks with Emptor.
Emptor’s automated solution has not only allowed DiDi to grow a driver onboarding process seamlessly, but passengers can feel safe knowing DiDi has the highest standards of safety.
The relationship with Emptor was instrumental in allowing DiDi to have an efficient, organized, and above all, safe launch in Mexico. Emptor’s automated background check and risk validation platform reduced DiDi’s background check turnaround time to just a few minutes, allowing the team to onboard drivers in record time.
With Emptor as a trusted partner, DiDi’s operations scaled quickly. Soon after their success in Mexico, DiDi began expanding and verifying candidates across the region. Today, Latin America is DiDi’s biggest market outside of China, operating in several countries and performing thousands of background checks with Emptor.
Emptor’s automated solution has not only allowed DiDi to grow a driver onboarding process seamlessly, but passengers can feel safe knowing DiDi has the highest standards of safety.
The Result
Emptor’s automated validation and fast turnaround times combined with an extensive manual review process, have enabled DiDi to become the top ride-hailing company in the region.
Today, both companies continue to collaborate in providing the safest and most comprehensive solution to onboard drivers across Latin America.
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